📞 01732 220 598 · Mon–Fri 9am–5pm
AM Surveying & Block Management
Home  ›  Services  ›  Block Management
Block management · London, Kent & the Home Counties

Full-service block management, done properly.

Over 4,000 property owners across London, Kent, Essex and beyond trust AM Surveying & Block Management for the best block management service — delivered by award-winning Property Managers. Using the latest technology, industry qualifications and 40+ years' experience, we act as appointed Managing Agent for RMCs, freeholders, RTM companies and developers across residential property of every type: new-build, heritage & listed, conversions and housing estates.

40+ years' experience RICS & TPI regulated Award-winning Property Managers Buildings managed in your area
RICS · The Property Institute · The Property Ombudsman Adhering to the highest standards of RICS & The Property Institute· Client Money Protection
🧮
Setting budgets & collecting service charges
🔧
Management of maintenance & major works
💻
Latest technology & client online tools
📆
40+ years' experience
Full service

Built around your building

Our infrastructure is designed to serve the specific needs of our property owners and clients, and to ensure the effective use of service charges. Our Property Managers and support team use our latest systems and tools to deliver unparalleled service to our clients.

What's included

A complete block management service, in more detail

Select any area below to see exactly what's included — on mobile, swipe through the headings.

Client-money protection backed by RICS

Service Charge & Ground Rent Collection

We collect and manage service charge and ground rent income in line with each building's leases — with client money protected under RICS rules.

  • Collecting ground rent & service charge per lease terms
  • Setting and managing annual budgets
  • Comprehensive interim reports to clients
  • Arranging & distributing year-end service charge accounts
  • Pursuing arrears; liaising with solicitors, courts & tribunals
  • Attending courts & tribunals on your behalf
Firm when needed, always fair

Debt Recovery

As your Managing Agent it's our responsibility to pursue and collect arrears from non-payers — with proven, fair, in-house methods handled case by case.

  • Legal mechanisms under the Landlord & Tenant Act 1985, Law of Property Act 1925 & Commonhold and Leasehold Reform Act 2002
  • Payment plans, in-house reminders & final notices
  • Escalation to external solicitors when necessary
  • We liaise between parties and keep clients updated throughout
The latest tech · MyBlockman

Online Portal

MyBlockman gives property owners secure access to valuable block information, 24/7, from any device.

  • Full service charge & ground rent account history
  • Online announcement board
  • Download insurance policies, statements, budgets & documents
  • A vital communication line — e.g. notice of on-site repairs
  • Access anytime from desktop, mobile or tablet
Expert collaborators

Major Works

Major works are usually the most costly expenditure a building faces, so professional project management is essential to deliver works satisfactorily, to budget and on schedule.

  • Section 20 (Landlord & Tenant Act 1985) leaseholder consultation
  • Qualified Building Surveyors working with your Property Manager
  • Overseeing contractors & project managing to completion
  • Full reporting to clients and building occupiers
Fees: additional fees apply during major works. Our fees for s20 consultation & project management typically range 12–15% + VAT of the works (ex. VAT).
Directed to AM Mission Control in real time

Regular Inspections

Our on-the-road Property Inspectors constantly monitor property condition, feeding real-time maintenance issues to Property Managers at our HQ Mission Control for immediate handling.

  • Communal-area maintenance checks
  • Monitoring condition & compliance
  • Building a photographic database
  • Meeting contractors on site
  • Live issues directed to the office team in real time
  • All inspection reports sent direct to your inbox
Transparent block management accounts

Budget & Financial Management

Your Property Manager works with you to set budgets, plan reserve funds and deliver a structured service-charge recovery strategy that meets your building's needs.

  • Budget analysis
  • Arrears statements
  • Itemised expenditure breakdown
  • Income vs expenditure reporting
Comprehensive peace of mind

Insurance Management

Our insurance professionals guide you through the complex world of property insurance, providing intermediary services across a range of cover.

  • Property Owners (buildings insurance)
  • Terrorism
  • Mechanical / engineering
  • Directors & Officers
  • Employers' liability
  • Public liability
Our team is trained to advise on the type of cover you require and how insurance may affect you and your property.
Your key to statutory compliance

Health & Safety Compliance

All our Property Managers are trained to stay abreast of current legislation affecting health & safety in blocks of flats and estates, and to advise you of your building's statutory and best-practice obligations, including fire-safety and Building Safety Act duties.

  • Health, Safety & Fire Risk Assessments
  • Asbestos assessments
  • Legionella risk assessments
  • Periodic electrical condition inspections
  • Meeting CDM Regulations during building works
  • Continual action to reach & maintain legal compliance
We'll hit the deadline

Company Secretarial

Where a client's building is held in a limited company, we provide company secretarial services to ensure those obligations are met.

  • Holding the company registered office address
  • Dealing with company correspondence
  • Filing annual Confirmation Statements & statutory accounts at Companies House
  • Director & officer appointments / terminations at Companies House
  • Arranging & attending company meetings, minuting & circulating
44%up to

Save up to 44% on management fees

Based on typical agent fees of £450 + VAT per unit or more. Get your instant quote and see exactly what you could save — in under a minute.

Reveal your quote →
In-house delivery

A wide range of in-house services

We don't just outsource and hope — we bring key trades in-house, exclusively for our managed portfolio.

📐
Building Surveyors
🛠
General Maintenance operatives
🌿
Gardening operatives
🧽
Cleaning operatives
Our AM operatives work exclusively for our managed block management portfolio, bringing a range of benefits: vetted, trusted AM employees, GPS tracking, real-time job updates and complete control — working directly for our Property Managers and clients.

See what we'd charge to manage your building

Get a transparent, fixed-fee quote in under a minute — or book a no-obligation discovery meeting at our Penelope House HQ.